Bus Info LK - Terms & Conditions

By using this website, you agree to the following terms and conditions.

1. Bus schedules displayed on this website are provided for informational purposes only.
2. Departure times, bus numbers, and rotations may change without prior notice.
3. Passengers are advised to confirm important travel details directly with the relevant bus operator before traveling.
4. This website is an independent community project and is not affiliated with Sri Lanka Transport Board (SLTB) or National Transport Commission (NTC).
5. We are not responsible for delays, cancellations, route changes, missed departures, or any losses resulting from the use of information provided on this website.
6. Information provided through community contributions may be updated periodically.
7. These terms may be updated at any time without prior notice.

Creating an account (Passenger, Bus Owner, Conductor, or Driver) or posting a review, comment, or bus-tracking update means we collect and store some personal data. This section explains what, why, and how to control it.

1. What we collect for an account: your name, email address, chosen role, and (if applicable) whether a Bus Owner/Conductor/Driver account has been approved. Your password is handled entirely by our authentication provider (Supabase), and we never see or store it ourselves.
2. What's public vs. private: your name is shown publicly next to any review, community post, comment, or bus-tracking report you submit while signed in. Your email address is never shown publicly, it's used only for sign-in, password resets, and, if you contact us, replying to you.
3. Guest reviews: you can post a bus review without an account. A guest review only stores the display name you type in and your review text. No email or account is created or required.
4. Community posts, comments, and bus-tracking reports require being signed in, and are shown publicly with your account name attached. Community posts and comments do not allow photos or links, by design.
5. Moderation: admins and moderators can view all account and content data to enforce these terms (e.g. approving Bus Owner/Conductor/Driver signups, moderating reviews and community content, or sending an account a warning). Staff actions on accounts, buses, routes, fares, reviews, and bookings are logged internally for accountability.
6. Deleting your data: you can deactivate your account at any time from My Account. This removes your personal profile info (your display name is replaced with "Deleted user") and signs you out. Your past reviews/posts/comments stay attached to "Deleted user" rather than being erased outright, the same way most community platforms handle this, so existing discussions stay readable. If you'd like your account and its associated sign-in fully and permanently removed instead, contact us via the Contact Us page.
7. Third parties: account and content data is stored with Supabase (our backend/database provider). We don't sell or share your personal data with advertisers. Bus schedule data itself (departure times, availability) is sourced from public Google Sheets and involves no personal data.